Confidence is understanding your strengths, the value you provide, and acting in a way that conveys those qualities to those around you.
If an employee is put into a work situation that is not a good fit for their skills or where they are not likely to do well, their performance and engagement drops.
However, if the job is a good fit and strengths are recognised, performance improves considerably.
Why do I need confidence in the workplace?
You’ll be more assertive. If your words and actions have conviction you’ll be taken more seriously, which will help you advance your job and career.
Your good work will be noticed.
You’ll do more. You’ll be more likely to engage in challenging, but manageable work. This will extend the boundaries of your comfort zone, which will encourage you to aim for and achieve new goals.
You’ll communicate more effectively. Confidence will improve your ability to convey ideas concisely and clearly in the presence of clients and colleagues.
What can I do to improve my confidence?
Learn about yourself and accept who you are.
If you struggle with social situations, accept that you find them difficult, but prepare for them as best you can. Practise social situations in your head. Forward planning can have a huge impact on how confident you are in many situations.
Acknowledge your achievements. When you do something well or achieve something, acknowledge it and give yourself praise, even if it is just a minor achievement.
Remind yourself that other people struggle as well, and there are probably many people who lack confidence.
Be mindful to be realistic about your achievements to ensure you are not coming across as ‘arrogant’ or a ‘know-all’.
Listen to your manager’s feedback. Try not to take feedback as negative criticism, rather as an opportunity to become a more confident and efficient worker.
End of Module Questions
What are your strengths? How can these be applied to your work role?
Why is it important to receive feedback? How can this help with building your confidence in the workplace?
